Shipping Rates & Times
We offer free shipping on orders of $75 or more. We also offer free returns. This only applies to items that are on our website and does not apply to in-store prices. Not all items available in our stores are available for online sale; additionally sometimes our in-store prices may be slightly lower than our online prices.
Most orders are shipped from our warehouse in Florence, SC or one of our manufacturing partners. In most cases orders will be delivered in about 3-7 business days from when you place your order (please allow slightly longer for personalized items.)
We will email you a tracking number (if available) once your order has been shipped. In a few rare cases where an item is drop-shipped from one of our manufacturing partners, we may not receive a tracking number until after your order has been delivered to you.
If an item that you ordered is not available we will notify you via email and let you know what your options are (refund, waiting for the item to come back in, etc...)